Philip Terry

Technologist · AI Systems & Infrastructure

locNorwalk, OH

webresume.phbeks.com

Hands-on technologist with 20+ years of troubleshooting experience. Self-taught sysadmin who ships production Claude-powered agents, IoT sensor networks, and workflow automation on his own infrastructure.

AI Deployment

Shipping LLM-Powered Systems End-to-End

Claude agents · MCP tooling · prompt-engineering frameworks · evaluation loops

Build production LLM applications — Alice agent on n8n with 15+ integrated tools, PostgreSQL conversational memory, <2% error rate.

Agent skills, sub-agents & tool orchestration — KVAC v4.0: 12 specialist sub-agents, 4 consultation modes, file-level task generation.

Prompt engineering as a craft — iterated system prompts through 4 versions; Commander persona routes to the right specialist for the problem.

Repeatable deployment patterns — modular documentation, self-healing workflow orchestrator, local-LLM-with-cloud-fallback playbook.

Evaluation & observability — error monitor with auto-diagnostic trigger, daily anomaly scans, live system log streamed to the resume site.

Stays current with the stack — Ollama multi-model (qwen2.5, llama3.1, gemma3), MCP servers, escalation pipelines flagging uncertainty to Claude.

Featured Project · SmartHouse

Self-Hosted Home Automation & AI Platform

2024 – Present · resume.phbeks.com

21+

Mo Uptime

Workflows

<2%

Error Rate

20+

Devices

AI Tools

6.9K

Ads Blocked

Production-grade platform with 16+ automated workflows and self-healing error recovery.

Local LLMs via Ollama (GPU-accelerated) — 90–95% API cost savings over cloud-only.

Bind9 DNS with RPZ zone blocking 6,900+ ad/tracker domains network-wide.

PostgreSQL storing conversations, health telemetry, and sensor data with daily backups.

IoT sensor network: Raspberry Pi, DHT22 sensors, grow-lab monitoring with stage-aware alerts.

Apple Health pipeline: iOS webhook → n8n → PostgreSQL → anomaly alerts.

Systems & Skills

Infrastructure Linux (Ubuntu, Unraid), Docker, Nginx, SSL, Let's Encrypt

Networking Bind9 DNS, RPZ, SSH, firewall, multi-subdomain routing

AI / ML Ops Ollama, Claude, agent orchestration, prompt engineering

Automation n8n, webhooks, cron, data pipelines, self-healing flows

Databases PostgreSQL schema design, queries, ETL, backups

IoT / Smart Home Home Assistant, Raspberry Pi, DHT22, GPIO

Programming Python, JavaScript, HTML/CSS, REST APIs, Git

Troubleshooting 20+ years — telecom, manufacturing, software, hardware

Prompt Engineering · KVAC v4.0

Multi-Agent Orchestration Framework

Commander + 12 specialist sub-agents · 4 consultation modes

A prompt-engineering framework coordinating a dozen specialized AI agents under a single Commander persona. Each specialist holds a consistent voice and domain; the Commander picks the consultation mode that fits the problem.

AFull Team — multi-domain assessment

BSpecialist — single-expert deep dive

CDeploy — rapid execution of agreed solutions

DTask Gen — atomized work items with file paths

Commander routes to: Alex (architecture), Maya (security), Sam (DevOps), Quinn (API design), Jordan (project mgmt), Riley (frontend/UX), Casey (backend/DB), Morgan (testing/QA), Taylor (documentation), Avery (performance), Drew (integration), Blake (mobile).

Experience

Technical Support Specialist · Concentrix

2021 – Present

Troubleshoot front-end and customer-facing technical issues across multiple product lines.
Diagnose complex software and connectivity problems through systematic root-cause analysis.
Document solutions and contribute to internal knowledge base for recurring issues.

Primary Caregiver / Self-Taught Developer · Home / Family

2012 – 2021

Managed full-time caregiving responsibilities for a family member.
Self-taught Linux administration, networking, and home automation in parallel.
Built the foundational skills that became the SmartHouse platform.

Installation Technician · Time Warner Cable

2008 – 2009

Installed and troubleshot residential phone, data, and cable TV systems.
On-site diagnostics for signal quality, connectivity, and equipment issues.
Managed daily route of service calls with consistent customer satisfaction.

Field Service Technician · Digital Dish (Dish Network)

2006 – 2008

Installed and serviced residential satellite TV and internet systems.
Diagnosed complex signal and equipment failures end to end.
Full install lifecycle: site survey, mounting, cabling, alignment, activation.

Manufacturing Technician / Line Utility · Whirlpool Corporation

1999 – 2006

Troubleshot production-line mechanical and electrical problems to minimize downtime.
Equipment diagnostics, machine repair, and tow-motor operation.
Fast-paced manufacturing environment with strict quality and safety standards.

Education & Training

Electrical Trades

2-Year Trade Program

Seneca East High School

Diploma, 1999

EMT / Firefighter

Volunteer Training

resume.phbeks.com · Built with the same skills it describes